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Shipping policy

Domestic Shipping (Within Pakistan)

  1. Processing Time:

    • Orders are processed within 3-4 business days (excluding weekends and holidays) after receiving your order confirmation email.
    • You will receive another notification when your order has shipped.

  2. Shipping Rates & Delivery Estimates:

    • Standard Shipping:
      • Inside Major Cities: 4-5 business days
      • Outside Major Cities: 5-7 business days
    • Express Shipping:
      • Available for an additional charge and delivers within 1-2 business days.

  3. Shipping Charges:

    • Standard shipping is free for orders over PKR 300.
    • Express shipping charges will be calculated and displayed at checkout.

  4. Order Tracking:

    • You will receive a tracking number via email once your order is shipped.
    • You can use this number to track the status of your delivery on our website or the courier’s tracking portal.

  5. Delivery Delays:

    • Delivery may be delayed due to unforeseen circumstances such as weather conditions, high order volume, or issues with the courier service.
    • We will notify you of any significant delays.

International Shipping

  1. Availability:

    • We offer international shipping to selected countries. Please check our website for the list of available countries.

  2. Processing Time:

    • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
    • You will receive another notification when your order has shipped.

  3. Shipping Rates & Delivery Estimates:

    • Shipping charges for your order will be calculated and displayed at checkout.
    • Delivery times vary by destination but typically range from 7-21 business days.

  4. Customs, Duties, and Taxes:

    • GeppettoPK is not responsible for any customs and taxes applied to your order.
    • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  5. Order Tracking:

    • You will receive a tracking number via email once your order is shipped.
    • You can use this number to track the status of your delivery on our website or the courier’s tracking portal.

  6. Delivery Delays:

    • Delivery may be delayed due to unforeseen circumstances such as customs processing, weather conditions, high order volume, or issues with the courier service.
    • We will notify you of any significant delays.

Additional Information

  1. Incorrect Address:

    • GeppettoPK is not responsible for orders not received due to an incorrect or incomplete shipping address provided by the customer.
    • Please double-check your shipping information before completing your purchase.

  2. Lost or Damaged Packages:

    • If your package is lost or damaged during transit, please contact us immediately at [customer service email].
    • We will work with the courier to investigate and resolve the issue.

  3. Contact Us:

    • For any shipping-related inquiries, please contact our customer service team call us at [ +923332106849 ].
      Address: 31C Anum Arcade Shop No 2 Sunset Lane 1 phase 2 extension DHA Karachi

Thank you for choosing GeppettoPK. We are committed to providing you with the best service possible and ensuring your order arrives safely and promptly.