Refund policy

You have 10 days from the date of delivery to request a return or exchange if:

• The product is damaged, stained, defective, or incomplete.
• The product must be unused and in its original packaging, with labels and protective stickers attached.
• The product received does not match the size ordered.

Products purchased directly from our website must be returned to our Customer Services department for a return and full refund. Unfortunately, online purchases cannot currently be returned in-store.

This policy is only applicable for orders delivered within Pakistan. For international orders, please contact our customer support team, and we will try to assist you in any way possible.

Exchanges and refunds during a sale or on discounted products are ONLY applicable if the product received does not match the product you ordered.